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Advocacy

Advocacy means getting support from another person to help you express your views and wishes, and to help make sure your voice is heard. Someone who helps you in this way is called your advocate.

Unfortunately, your opinions and ideas are not always taken seriously, or you are not always offered all the opportunities and choices you would like. This can be difficult to deal with, especially when you need to communicate regularly with health care professionals or other professionals.

An advocate’s role includes arguing your case when you need them to, and making sure the correct procedures are followed by your health and social care services.

An advocate might help you access information you need or go with you to meetings or interviews, in a supportive role. You may want your advocate to write letters on your behalf, or speak for you in situations where you don’t feel able to speak for yourself.

Being independent means, they are there to represent your wishes without giving their personal opinion.

Email Support

We appreciate that picking up the phone and asking for help can sometimes be very daunting and therefore offer email support for you to make contact with us.

Disability Benefits (UK only)

We can advise you on the different benefits that are available and how any changes may affect you. We provide help and support in completing these complex forms and, where needed, we can also represent you in appeals and tribunals. For more information visit our Benefits page.

Housing and Equipment (UK only)

We can support and advocate on your behalf to help you get the most appropriate housing and home adaptations to meet your needs. For more information please contact us.

Education (UK only)

We can help find the most appropriate education for your child, by providing information to assist you when liaising with the Local Education Authorities, School Head Teacher and School Doctor/Nurse. We are also able to help guide you through the Educational Health Care Plan process (if necessary) which will ensure your child has all the appropriate care needed whilst at school.